(Decorist : 9/18-12/18)
Challenge
Inherited a situation where there were incomprehensible 1000+ issues per day in exception reporting software (Sentry.)
Action
Identifed and delegated KR to FE lead to create a daily process to chip away at remediation. Encouraged accountability by having FE lead give status report weekly.
Results
- 1000+ to 7 system alert notifications.