(Decorist : 5/19-10/19)
Challenge
Lack of logging/monitoring (including for email sending/deliverability) made it impossible to know if integrations were affecting system/application uptime.
Action
Odd for an email marketing company: stakeholders would ask about email deliverability and engineering had no insight because no loggging/tracking had ever been instrumented.
Planned initiatve for adding integration monitoring while digging deep into application code and Amazon SES, instrumenting new features going forward, but given time and resource constratints, not retrofitting existing ones.
Results
- Created visibility into metrics for company’s key component: email marketing.