(The RealReal : 9/16-5/17)
Facilitated smooth cross-team (PROD, DSGN, Platform, Mobile, Web) interactions towards scoping and delegating engineering work for:
- Black Friday/Cyber Monday
- modifications to supply-side NUX towards increased signups
- first in altering/improving the basic flow
- then while incorporating different verticals (Art Home)
- conversion of non-responsive UIs to responsive
- shipping/up-sell through Narvar
- payment processing through Hyperwallet
- analytics reporting shift from Snowplow to Segment
- Google Tag Manager modifications/optimizations
- cross-browser test coverage of business critical paths through Rainforest QA
- shoppability/conversion usability improvements (e.g. faceted navigation filters)
Results
- Built rapport with business partners (Product Managers, Designers, Marketing) and direct reports to get work done.