Categories
Forecasting Management Process Troubleshooting

Rolling With the Punches

(11/18-5/20)

Challenge

Finding the right-sized engineering team as the business ebbed and waned.

Action

Nov 2018 – Mar 2019

Two months after joining, in Oct 2018, was surprised by request to provide KLO budget slashing engineering by 60%.

Having only a basic understanding of team members’ strengths and weaknesses, I anticipated the following year’s needs and then presented guidance w/SVP PROD & CEO to corporate parent COO.

We secured fiscal year funding to ensure team/business continuity @ 38 headcount.

Dec 2019

In Nov 2019, was informed we needed to reduce our 25 person Delhi team to 8 for the 2020 fiscal year. I looked over the skillsets of the team and – with a solid year under my belt and experience of who top performers were – decided who would stay.

Saved company $800K by reducing engineering headcount from 38 to 25.

Mar 2020

Then, with the onset of COVID, needed to further reduce team-size, for both India and Pakistan teams.

Given impact of COVID, made decisions leading to add’l $840K reduction from 25 to 9.

Results

  • Adjusted team size as necessary to meet needs of the business.
Categories
Capacity Planning Collaboration Culture Forecasting Process Program Management Roadmapping

Introducing Program Management

(11/19-3/20)

Challenge

Absence of project or program management made it challenging to forecast delivery and could not get engineer time set-aside for maintenance.

Action

Investigated a few tools (Portfolio for Jira, BigPicture, Aha) for visually depicting dependencies and estimating team capacity.

Ultimately introduced lightweight (spreadsheet-based) processes to support capacity planning and crafted a business case for the CEO on why we should invest in infrastructure.

Results

  • Empowered the organization by increasing capacity planning visibility.