(11/19-3/20)
Challenge
Absence of project or program management made it challenging to forecast delivery and could not get engineer time set-aside for maintenance.
Action
Investigated a few tools (Portfolio for Jira, BigPicture, Aha) for visually depicting dependencies and estimating team capacity.
Ultimately introduced lightweight (spreadsheet-based) processes to support capacity planning and crafted a business case for the CEO on why we should invest in infrastructure.
Results
- Empowered the organization by increasing capacity planning visibility.